TOP 5 FAQ's

Why do I have to send my documents?

Requiring Documentation for a withdrawal request is an industry standard and a onetime inconvenience. Documentation is requested to validate that funds are being sent to the correct person. Identification is also requested for age verification purposes. On occasion, certain credit cards may requested due to the credit card company’s regulations, and in order to protect your account security. Your documents are received and secured in access-restricted manner in accordance with the Data Protection act. Once documentation has been received in your account, future cash out requests should be approved with no unexpected delays.

Did I wager my bonus enough?

To check your bonus wagering status, simply access My Account, and view “remaining wagering requirements”.

Where can I find Magicred bonus policy?

Magic Red’s bonus policy can be found here.

What are Reward Points?

1. Reward Points are another way for Magic Red to reward our loyal players.
2. Registered Magic Red Real Money players earn Reward Points as they play.
3. Once players reach a certain number of Reward Points they are eligible to redeem these Reward Points for Bonus Money

What payment methods do you accept?

1. Credit and debit cards:

   • Visa
   • MasterCard
   • Maestro

2. Alternative Payment methods: (Subject to local regulations)

   • Online Bank transfer
   • Sofort
   • Trustly
   • Skrill
   • Skrill 1-tap
   • NETELLER
   • ecoPayz
   • PayPal
   • GiroPay
   • Interac
   • AstroPay Card
   • MuchBetter
   • Euteller
   • EPS
   • Paysafecard